For clinics across India

Every missed call
still gets a reply.

Call Back Clinic watches your clinic's phone, catches every missed call, and texts the patient back automatically — with the right message, at the right time, from your own SIM. No new hardware. No missed patients.

Start Free 14-Day Trial See how it works

No credit card needed. Sign up takes about 2 minutes.

Call Back Clinic
Today's Calls
12Total
5Missed
5SMS Sent
Recent Missed Calls
+91 98765 43210
8:47 PM · Clinic Closed
SMS Sent
+91 91234 56789
11:32 AM · During Hours

Automatic SMS when you can't answer

We send automatic SMS to your patients when you are unable to receive their calls.

Patients know you still care

Your patients don't feel neglected and know you care even after working hours.

One-tap feedback requests

Send a one-click feedback request without the awkwardness of asking patients in person.

Patient satisfaction beyond working hours

Improve patient satisfaction even beyond your working hours and when your team is busy.

How it works

From missed call to recovered patient, automatically.

8:47 PM

A patient calls after hours

No one's at the reception desk — but Call Back Clinic is already watching, quietly, in the background.

8:47 PM

The app checks your real hours

Working hours, holidays, Sundays — even calls missed during the day if your staff was simply busy. Every case is handled with its own rule.

8:47 PM

An SMS goes out instantly

From your clinic's own SIM — no third-party number, no gateway fees. The patient knows you'll call them back.

Next morning

Your team follows up

Every missed call sits in a simple dashboard — number, time, SMS status — ready for a callback the moment you open.

One app, two phones

Reception answers. The doctor stays informed.

Reception Phone

Reception answers. The app handles the rest.

The reception phone continues to work as the clinic's normal phone. Missed calls are detected automatically and patients can receive the appropriate SMS without changing the receptionist's workflow.

  • Missed-call detection, automatic
  • Working hours, holidays & Sunday rules
  • Customizable SMS templates
  • Callback tracking & notes
Doctor's Phone

See how many patients couldn't reach you.

The doctor can see how many calls were missed during working hours and how many were missed during non-working hours. This gives a clear picture of missed opportunities — whether calls were missed because reception was busy or because the clinic was closed.

  • Live dashboard, no calls handled here
  • Missed during hours vs. after hours, split clearly
  • Link more than one clinic to a single phone
  • Daily SMS summary, sent to the doctor personally
Turn visits into reviews

Send one-tap feedback requests. Grow your Google reviews and ranking.

A happy patient just left? Don't wait and hope they remember you.

Happy Patient → One Tap → Feedback Request → More Google Reviews
Send One-Tap Feedback Request

Right from your call history or dashboard

Send a feedback request to the patient with a single tap — from any call's detail screen, or typed in directly for a walk-in who never called at all.

Why it works

Happy patients leave reviews when it's easy

Most patients are happy to leave a review, but forget, or find asking in person awkward. Making it one tap removes both problems — for you and for them.

Features

Built around how clinics actually run.

☎

Automatic detection

Every missed call is caught the moment it happens — no manual logging, no missed entries.

✓

Smart SMS rules

Different messages for after-hours, holidays, Sundays, and even during-hours misses — each one optional and editable.

🗓

Holiday calendar

Mark clinic closures in advance so the app always knows when you're really open.

📋

Call history & search

Every call, organized by date, searchable by number — nothing lost in a paper register.

✆

Callback tracking

Mark each missed call as pending, called back, or resolved — so nothing falls through.

🔒

PIN-protected

Lock the app with a PIN so patient phone numbers stay private if the phone is left unattended.

⭐

Feedback & review requests

One tap sends a Google review request to any patient — after a call, or typed in directly for walk-ins.

📬

Daily summary for the doctor

A short SMS every day — total calls, missed calls, SMS sent — even if the doctor never opens the app.

🗑

Data retention controls

Decide how long call records are kept, or clear everything on the phone immediately, any time.

Pricing

One plan. Everything included.

14-day free trial
Call Back Clinic
₹799 / month
Billed annually · ₹9,588/year
  • ✓ Reception Phone app
  • ✓ Doctor's App, including multi-clinic support
  • ✓ Unlimited SMS from your own SIM — no gateway fees
  • ✓ Dashboard, call history & search
  • ✓ Feedback & Google review requests
  • ✓ Daily summary to the doctor's phone
  • ✓ WhatsApp support
Start Free Trial

Ready to stop losing patients to missed calls?

Message us on WhatsApp and we'll get your clinic set up — usually the same day.

Chat on WhatsApp
💬